AI visibility audit
Are you in the answer when customers ask AI?
An AI visibility audit checks what ChatGPT, Gemini and Claude say when someone asks for a business like yours. We record who they recommend and which sources they cite, then work on what we can change. The first check is free.
Why it matters
The question has moved into a chat.
Customers still search. More of them now also ask an assistant, in full sentences, and act on a short answer.
A short list, not a page of links
In our checks, an assistant answering a local question names a handful of businesses. There is less room in that answer, so each place in it counts for more.
The question is specific
People describe their situation: the job, the town, the deadline. Businesses whose public information matches that detail give the assistant something to work with.
The sources are visible
When an assistant searches the web, it often shows the pages it drew on. Those sources tell us where to start: your site, your listings or the directories in your sector.
Method
Four steps. The first two are free.
The free check covers asking and recording. The paid audit adds the work and a second measurement.
- Free check
Ask
We put the questions your customers ask to ChatGPT, Gemini and Claude, six times each, because answers vary.
- Free check
Record
We list which businesses are recommended and which sources the assistants cite.
- Paid audit
Improve
We fix what we can: listings on the sources they rely on, structured business data and clear answers on your site.
- Paid audit
Re-check
We measure again after 30 days so you can see what changed.
Free and paid
What is free and what is paid.
Free check
- Up to three questions you choose
- ChatGPT, Gemini and Claude, six runs each
- An email listing who was named and which sources were cited
Paid audit
- The same method on more of your questions
- Fixes to listings, structured business data and the answers on your site
- The same questions run again after 30 days
Scope and price are agreed by email before any work starts.
By sector
Shaped for your sector.
Each sector asks different questions and relies on different listings. Start with yours.
We measure and improve. We do not promise that any assistant will recommend you.
Questions
Questions about AI visibility.
What is an AI visibility check?
We ask ChatGPT, Gemini and Claude the questions your customers ask, six times each. Then we record which businesses they name and which sources they cite.
Why ask each question six times?
Assistants rarely give the same answer twice. One screenshot can mislead in either direction. Repeated runs show which businesses are named reliably and which appear only now and then.
Which assistants do you check?
ChatGPT, Gemini and Claude, used the way a customer would use them. If your customers favour another assistant, tell us and we will say whether we can include it.
Can you make ChatGPT recommend my business?
No one can promise that. Each assistant decides what to say. We find the sources it cites for your questions, fix what we can on your site and listings, and measure again so you can see what changed.
How do assistants decide which businesses to mention?
Only the companies behind them know the full process. What we can see is each answer and the sources it cites. That is what we record, and it is where improvement starts.
Free check
Find out what the assistants say.
Send three questions your customers might ask. We put each to ChatGPT, Gemini and Claude six times and email you what we find.
contact@serallabs.co.uk